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The player from Portugal has been accused of opening duplicate accounts. The player from Russia is having difficulties with the verification process as the casino rejects the player's documents due to insufficient photo resolution. The player was later successfully verified, so we closed this complaint as resolved. Browse all bonuses offered by Play Fortuna Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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• We have already contacted the bank and expect the situation to be resolved in the near future.
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